Injured by a faulty product? Manufacturers and retailers are legally responsible for product safety. We help you claim compensation for injuries caused by defective goods.
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What Are Defective Product Claims?
A defective product claim is the legal process of seeking compensation if you have been injured or made ill because of a faulty or unsafe product. Manufacturers, retailers, and distributors have a legal duty of care to ensure that the products they sell are safe to use.
When that duty is breached — for example, by design flaws, manufacturing defects, lack of safety warnings, or contamination — consumers may suffer injuries such as burns, cuts, poisoning, or long-term health issues.
If you have been harmed by a defective product within the last three years, LITKRAFT can help you make a claim, recover compensation, and hold those responsible accountable.
Who Can Claim?
You may be entitled to make a defective product claim if you were:
• Injured while using a faulty household product, appliance, or piece of furniture
• Harmed by defective electrical goods, toys, or tools
• Made ill by contaminated food, drink, or cosmetic products
• Injured at work due to defective machinery or protective equipment
• A parent or guardian claiming for a child harmed by unsafe products
• A family member making a claim after a fatal accident caused by a defective product
Why Choose LITKRAFT?
Unsafe products can cause life-changing injuries. At LITKRAFT, we understand how challenging these cases can be and offer a clear, supportive process:
• We speak your language
• 14 years’ experience – over 21,000 cases, £51M+ recovered
• 93% of clients come via recommendations
• 24/7 new claim helpline
• Free home or hospital visits across the UK
• Work with leading UK solicitors specialising in product liability claims
• Regulated claims management company
• Fast, confidential, stress-free process
Types of Defective Product Claims We Handle
Electrical and Household Goods – fires, shocks, or burns caused by faulty wiring, chargers, or appliances.
Defective Furniture and Equipment – injuries from collapsing chairs, unsafe beds, or gym equipment.
Children’s Toys and Baby Products – choking hazards, toxic materials, or unsafe designs leading to injuries.
Food and Drink Contamination – food poisoning, allergic reactions, or illness caused by unsafe products.
Cosmetics and Pharmaceuticals – rashes, burns, or long-term health effects from defective creams, medicines, or devices.
Defective Machinery and Work Equipment – accidents at work caused by faulty protective gear, ladders, or tools.
Fatal Accidents – claims made by family members when defective products tragically cause death.
What Can You Claim For?
• Pain, suffering, and reduced quality of life
• Medical treatment, rehabilitation, and future care
• Loss of income and reduced earning capacity
• Care and support provided by family members
• Specialist equipment or home adaptations
• Travel expenses and other financial losses
• Funeral costs in fatal cases
How Much Compensation Could You Receive?
The compensation depends on:
• The type and severity of your injury or illness
• The nature of the defective product and evidence of liability
• Medical reports and long-term prognosis
• Financial losses, including lost earnings and expenses
• The impact on your independence and daily life
Solicitors rely on product safety reports, medical evidence, financial records, and Judicial College Guidelines (JCG) to calculate a fair settlement.
Our No Win No Fee Product Liability Claims Process
Free Consultation – we listen to your case and explain your options
Evidence Gathering – product safety reports, receipts, medical records, witness statements
Medical Assessment – independent evaluation of your injuries and future needs
Negotiation – we aim to secure the highest possible settlement
Settlement or Court – if liability is denied, we are prepared to take your case to trial
No Win, No Fee – if your claim is unsuccessful and you’ve been honest and cooperative, you won’t pay your solicitor’s fee.
Time Limits for Defective Product Claims
• Adults – 3 years from the date of injury or illness
• Children – until their 21st birthday
• Fatal cases – 3 years from the date of death or discovery of cause
• Mental incapacity – no time limit while the person lacks legal capacity
Contact Us for Your FREE Claim Assessment
Call 0208 635 5555, request a callback, or fill in our online form.
We’ll confirm within minutes if you may have a valid claim.
Home or Hospital Visits – We can visit you anywhere in the UK at no extra cost. We’ll collect evidence, take statements, and guide you through the process — so you can focus on recovery while we handle the legal side.
for a FREE consultation
Over 93% of our clients come to us through personal recommendation. With more than £51 million recovered and 15+ years of experience, our results speak for themselves — but we’d rather let our clients speak for us.
I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.
If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.
Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.
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