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What Is A Housing Disrepair Claim?
A housing disrepair claim is the legal process of seeking compensation and repair orders when a landlord fails to keep your home in a safe and habitable condition.
Every landlord has a legal duty to maintain their properties. If repairs are not carried out, and you or your family suffer illness, injury, financial loss, or inconvenience, you may be entitled to make a claim.
Housing disrepair goes beyond “minor issues”. It covers serious problems such as damp, mould, leaks, broken heating, unsafe electrics, infestations, or structural hazards — anything that makes your home unhealthy or unsafe to live in.
At LITKRAFT, we help tenants hold landlords accountable and secure both compensation and repairs.
What Counts As Housing Disrepair?
Housing disrepair can include a wide range of problems, for example:
Damp And Mould
• Black mould on walls, ceilings or windows.
• Musty smell and constant condensation.
• Aggravating asthma, chest infections, allergies.
Leaks And Water Damage
• Roof leaks, burst pipes, leaking radiators.
• Ceilings collapsing, damaged plaster, water-stained walls.
• Electrical risks when water leaks near wiring.
Infestations
• Rats, mice, cockroaches, bed bugs, ants.
• Caused by structural gaps, damp or landlord neglect.
• Creating health hazards, bites, contaminated food.
Heating And Hot Water Problems
• Broken boilers, unsafe gas appliances, faulty radiators.
• Leaving families without heat or hot water, especially dangerous in winter.
Unsafe Electrics Or Gas
• Exposed wiring, broken sockets, faulty fuse boxes.
• Gas leaks or unsafe boilers.
• High risk of fires, shocks, or carbon monoxide poisoning.
Structural Damage
• Cracks in walls or ceilings.
• Rotting floors, broken stairs, loose banisters.
• Risk of falls and serious injury.
Windows And Doors
• Broken locks and handles.
• Draughty or insecure windows and doors.
• Increased heating costs and burglary risk.
Kitchen And Bathroom Defects
• Broken tiles, constant leaks, blocked drains.
• Unsanitary or unusable facilities.
How Can Housing Disrepair Affect You?
The impact of disrepair can be serious and long-lasting:
• Health problems – respiratory conditions, skin conditions, infections, accidents.
• Stress and anxiety – living in unsafe or uncomfortable conditions.
• Children’s health – mould, damp, and cold homes can severely harm child development.
• Damage to belongings – ruined clothes, bedding, furniture, and electrical goods.
• Financial pressure – higher heating bills, paying for temporary repairs.
• Loss of enjoyment of your home – parts of your home may be unusable.
Who Can Make A Housing Disrepair Claim?
You may have the right to bring a claim if you are:
• A tenant in council housing or housing association property.
• A tenant in privately rented housing.
• A family member affected by disrepair in the property.
• A parent or guardian making a claim for a child exposed to unsafe conditions.
What Can You Claim For?
You may be able to claim compensation for:
• Health issues – asthma, infections, accidents, mental distress.
• Damage to belongings – clothes, electronics, furniture ruined by damp or leaks.
• Loss of amenity – inability to use parts of your home, e.g. unusable bedroom or bathroom.
• Financial losses – higher heating bills, temporary accommodation, out-of-pocket costs.
• General inconvenience – stress, discomfort, and disruption to daily life.
How Much Compensation Could You Receive?
The level of compensation depends on:
• The extent of the disrepair and how long it lasted.
• The impact on your health and wellbeing.
• The damage to your belongings.
• Whether you lost the use of all or part of your home.
• Medical evidence, repair reports, and expert assessments.
Compensation can range from a percentage of your rent refunded (for loss of amenity) to thousands of pounds for severe cases of illness, injury, or prolonged neglect.
How Do You Prove A Housing Disrepair Claim?
Our solicitors gather strong evidence, including:
• Photographs and videos of the disrepair.
• Medical reports linking health problems to your housing.
• Independent expert surveyor reports.
• Records of complaints to your landlord.
• Witness statements from household members or neighbours.
• Proof of financial losses (receipts, bills, invoices).
What Should You Do Before Claiming?
• Report the problem to your landlord in writing.
• Keep a copy of all letters, emails, and texts.
• Take dated photographs of the disrepair.
• Visit your GP if your health is affected.
• Keep receipts for damaged items and extra expenses.
If your landlord ignores you or delays repairs, contact LITKRAFT for help.
Why Choose LITKRAFT?
We know how difficult it is to live in unsafe housing. With LITKRAFT you benefit from:
• We speak your language
• 14 years’ experience – over 21,000 cases, £51M+ recovered
• 93% of clients come via recommendations
• 24/7 new claim helpline
• Free home visits across the UK
• Work with top UK housing disrepair solicitors
• Regulated claims management company
• Fast, confidential, stress-free process
Our No Win No Fee Promise
With No Win, No Fee, you don’t pay solicitor’s fees if your claim is unsuccessful – provided you’ve been honest and cooperative.
That means you can take action against your landlord with no financial risk.
Contact Us For A FREE Claim Assessment
If your home is in disrepair and your landlord has failed to act – call 0208 635 5555, request a callback, or complete our online form.
We’ll confirm within minutes if you may have a valid claim.
Home visits available anywhere in the UK – at no extra cost. We’ll gather evidence, prepare your case, and guide you step by step so you can focus on your health while we handle the legal process.
for a FREE consultation
Over 93% of our clients come to us through personal recommendation. With more than £51 million recovered and 15+ years of experience, our results speak for themselves — but we’d rather let our clients speak for us.
I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.
If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.
Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.
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