Supermarkets have a duty to keep aisles safe and hazard-free. If a wet floor, fallen product, or other hazard caused your injury, we help you claim compensation.
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What Is a Supermarket Accident Claim?
A supermarket accident claim is the legal process of seeking compensation if you have been injured while shopping, working, or visiting a supermarket due to unsafe conditions or negligence. Supermarkets have a duty of care to protect both customers and staff by maintaining safe premises, carrying out regular inspections, and removing hazards promptly.
If you’ve suffered an injury in the last three years in a supermarket accident that wasn’t your fault, LITKRAFT can help you claim compensation and secure the support you need to recover.
Who Can Claim?
You may be entitled to make a supermarket accident claim if you were injured because of unsafe conditions such as:
• Slips, trips, or falls caused by wet floors, food spillages, or poor cleaning practices
• Falling stock, displays, or shelving not secured correctly
• Accidents with trolleys, pallets, or handling equipment
• Poor lighting, damaged flooring, or uneven car parks
• Negligence by supermarket staff or contractors
Claims can be made by:
• Shoppers injured while on supermarket premises
• Employees injured while working in unsafe conditions
• Delivery drivers, visitors, or contractors injured on site
Why Choose LITKRAFT?
Accidents in supermarkets may seem minor, but they can lead to serious injuries such as fractures, head injuries, or long-term mobility problems. We understand the physical, emotional, and financial impact these accidents can have.
• We speak your language
• 14 years’ experience – over 21,000 successful cases, £51M+ won
• 93% of clients come via recommendations
• 24/7 new accident helpline
• Home or hospital visits anywhere in the UK – free
• Work with top UK personal injury lawyers
• Regulated claims management company
• Fast, confidential, stress-free process
Common Causes of Supermarket Accidents
• Spilled liquids or food not cleaned quickly enough
• Poor housekeeping and cluttered aisles
• Items falling from shelves or displays
• Defective shopping trolleys or handling equipment
• Slippery entrances, car parks, or poorly maintained walkways
• Lack of warning signs after cleaning
• Inadequate training or staff supervision
What You Can Claim For
• Physical injuries and pain and suffering
• Medical treatment, rehabilitation, and physiotherapy
• Loss of income and reduced future earnings
• Care and support at home during recovery
• Travel expenses and other out-of-pocket costs
• Damage to personal items (clothing, phone, glasses, etc.)
How Much Compensation Could You Get?
Every supermarket accident claim is unique. The amount of compensation will depend on:
• The severity of your injury and how long recovery takes
• Loss of income and impact on future earning ability
• The effect on your daily life, independence, and wellbeing
• Medical and rehabilitation expenses
• Travel costs and other expenses linked to the accident
Your solicitor will assess your claim using medical evidence, financial records, and official Judicial College Guidelines (JCG) to ensure the settlement reflects the true impact of your accident.
Our No Win No Fee Claims Process
Free Consultation – We review your case and explain your options
Evidence Gathering – Accident reports, CCTV footage, witness statements, medical records
Medical Assessment – Independent medical report on your injuries
Negotiation – We aim to secure the maximum compensation possible
Settlement or Court – If liability is disputed, we are prepared to take your case to court
No Win, No Fee – If your claim is unsuccessful and you’ve been honest and cooperative, you won’t pay your solicitor’s fee.
Time Limits for Supermarket Accident Claims
• Adults – 3 years from the date of the accident
• Children – Until their 21st birthday
• Fatal accidents – 3 years from the date of death or discovery of cause
Contact Us for Your FREE Claim Assessment
Call 0208 635 5555, request a callback, or use our quick online form.
We’ll confirm within minutes if you may have a valid case.
Home or Hospital Visits – We’ll come to you anywhere in the UK free of charge. Whether you’re at home, in hospital, or in a rehab centre, we’ll take statements, gather evidence, and guide you through your claim—so you can focus on recovery while we handle the legal process.
for a FREE consultation
Over 93% of our clients come to us through personal recommendation. With more than £51 million recovered and 15+ years of experience, our results speak for themselves — but we’d rather let our clients speak for us.
I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.
If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.
Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.
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