Hotels have a duty to keep guests safe. If you were injured by slippery floors, unsafe facilities, or food poisoning during your stay, we help you claim compensation.
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What Is a Hotel Accident Claim?
A hotel accident claim is the legal process of seeking compensation if you have been injured while staying in, visiting, or working at a hotel due to someone else’s negligence. Hotels and holiday resorts have a legal duty of care to protect guests, staff, and visitors. If safety standards are ignored, serious accidents can occur.
If you have suffered an injury in the last three years because of an accident in a hotel that wasn’t your fault, LITKRAFT can help you claim compensation and secure the support you need to recover.
Who Can Claim?
You may be entitled to make a hotel accident claim if you were injured as a:
• Hotel guest staying overnight or using hotel facilities
• Visitor to the hotel (restaurant, spa, gym, or event)
• Hotel employee injured during work duties
• Contractor or supplier working on hotel premises
Responsibility may lie with the hotel owner, management company, staff, or contractors—depending on the circumstances of the accident.
Why Choose LITKRAFT?
Hotel accidents can cause unexpected injuries that disrupt your holiday, work, or everyday life. We understand how stressful these situations can be and are here to guide you through the process.
• We speak your language
• 14 years’ experience – over 21,000 successful cases, £51M+ recovered
• 93% of clients come via recommendations
• 24/7 new accident helpline
• Home or hospital visits anywhere in the UK – free
• Work with top UK personal injury lawyers
• Regulated claims management company
• Fast, confidential, stress-free process
Common Causes of Hotel Accidents
Hotels must meet strict health and safety standards. Common causes of claims include:
• Slips, trips, and falls on wet floors, uneven surfaces, or poorly lit staircases
• Food poisoning or allergic reactions from hotel restaurants
• Accidents in swimming pools, spas, or gyms due to lack of supervision or poor maintenance
• Faulty furniture, beds, or fixtures causing injury
• Defective lifts, escalators, or automatic doors
• Burns or scalds from hot water, kettles, or faulty appliances
• Injuries from poor security leading to assaults or theft
• Accidents involving staff negligence or unsafe practices
What You Can Claim For
• Physical injuries and psychological trauma
• Medical treatment, rehabilitation, and therapies
• Loss of income and reduced earning capacity
• Ongoing care, mobility aids, or adapted housing
• Travel expenses and other out-of-pocket costs
• Damage to personal belongings
How Much Compensation Could You Get?
Every hotel accident claim is unique. The compensation you may receive depends on:
• The medical evidence of your injury and length of recovery
• Any loss of earnings and impact on your future income
• The effect on your daily life, independence, and wellbeing
• The cost of medical treatment, rehabilitation, and ongoing care
• Travel expenses and other losses linked to the accident
Your solicitor will calculate your claim using medical reports, financial records, and the official Judicial College Guidelines (JCG) to ensure your compensation reflects the true impact of the accident.
Our No Win No Fee Claims Process
Free Consultation – We review your case and explain your options
Evidence Gathering – Accident reports, witness statements, photographs, medical records
Medical Assessment – Independent medical report on your injuries
Negotiation – We pursue the maximum settlement possible
Settlement or Court – If liability is denied, we are prepared to take your case to court
No Win, No Fee – If your claim is unsuccessful and you’ve been honest and cooperative, you won’t pay your solicitor’s fee.
Time Limits for UK Hotel Accident Claims
• Adults – 3 years from the date of the accident
• Children – Until their 21st birthday
• Fatal accidents – 3 years from the date of death or discovery of cause
Contact Us for Your FREE Claim Assessment
Call 0208 635 5555, request a callback, or use our quick online form.
We’ll confirm within minutes if you may have a case.
Home or Hospital Visits – We’ll come to you anywhere in the UK free of charge. Whether you’re at home, in hospital, or in a rehab centre, we’ll collect evidence, take statements, and guide you through your claim—so you can focus on recovery while we handle the legal work.
for a FREE consultation
Over 93% of our clients come to us through personal recommendation. With more than £51 million recovered and 15+ years of experience, our results speak for themselves — but we’d rather let our clients speak for us.
I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.
If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.
Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.
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