Your holiday should be relaxing, not harmful. If you were injured due to tour operator negligence — hotel accidents, food poisoning, or unsafe excursions — we can help.
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Package Holiday Injury Claims
A package holiday injury claim is the legal process of seeking compensation if you have suffered harm because of unsafe conditions, poor hygiene, or negligent service while on a package holiday. Tour operators and travel companies in the UK have a legal duty of care to ensure your holiday is safe and reasonably enjoyable.
Negligence can include accidents in hotels, swimming pools, excursions, or transport, as well as illness such as food poisoning. These can result in avoidable injury, illness, or even death.
If you have been affected by a package holiday accident or illness in the last three years, LITKRAFT can help you claim compensation and get the support you need to move forward.
Who Can Claim?
You may be entitled to make a package holiday injury claim if you were:
• A holidaymaker injured in a hotel, resort, or apartment included in your package holiday
• A traveller who suffered food poisoning or illness caused by poor hygiene or contaminated food
• Injured in a swimming pool, spa, or gym accident due to unsafe facilities
• Hurt during a coach transfer, excursion, or organised activity booked as part of your holiday package
• A parent or guardian making a claim for a child injured on holiday
• A family member claiming on behalf of someone who passed away due to a fatal holiday accident or illness
Why Choose LITKRAFT?
Package holiday accidents can ruin your trip and cause lasting health problems. At LITKRAFT, we understand how distressing these cases can be, and we make the process clear and supportive:
• We speak your language
• 14 years’ experience – over 21,000 cases, £51M+ won
• 93% of clients come via recommendations
• 24/7 new claim helpline
• Free home visits across the UK
• Work with top UK personal injury solicitors
• Regulated claims management company
• Fast, confidential, stress-free process
Types of Package Holiday Injury Claims We Handle
Hotel Accident Claims
Slips, trips, and falls caused by unsafe flooring, broken furniture, or poor maintenance.
Swimming Pool Accident Claims
Injuries from poorly maintained pools, slippery tiles, lack of signage, or no lifeguards.
Food Poisoning & Illness Claims
Sickness from contaminated food or drink, poor hygiene, or inadequate catering standards.
Excursion Accident Claims
Injuries during tours, excursions, or activities arranged as part of your package.
Transfer & Transport Accident Claims
Coach or minibus accidents included in your holiday package.
Children’s Holiday Accident Claims
Injuries sustained by children at kids’ clubs, playgrounds, pools, or supervised activities.
Fatal Holiday Accident Claims
Tragic deaths caused by unsafe conditions, poor care, or lack of safety standards abroad.
What You Can Claim For
• Physical injury, pain, and suffering
• Psychological harm and trauma
• Medical treatment abroad and in the UK
• Rehabilitation and ongoing care
• Loss of income and reduced earning capacity
• Care and support provided by family members
• Travel expenses and out-of-pocket costs
• Funeral expenses in fatal cases
How Much Compensation Could You Get?
Every package holiday injury claim is unique. The compensation depends on:
• The seriousness of the injury or illness and its long-term impact
• Medical evidence and recovery outlook
• Financial losses, including loss of earnings and additional expenses
• The effect on your independence and quality of life
• The cost of future treatment and care
Your solicitor will use medical reports, financial documents, and the Judicial College Guidelines (JCG) to calculate a fair settlement that reflects the true impact of negligence on your life.
Our No Win No Fee Package Holiday Injury Claims Process
Free Consultation – We listen to your case and explain your options
Evidence Gathering – Holiday booking documents, medical records, witness statements, photos, receipts
Medical Assessment – Independent medical opinion on your injuries and future needs
Negotiation – We aim to secure the highest possible settlement
Settlement or Court – If responsibility is denied, we are prepared to take your case to trial
No Win, No Fee – If your claim is unsuccessful and you’ve been honest and cooperative, you won’t pay your solicitor’s fee.
Time Limits for Package Holiday Injury Claims
• Adults – 3 years from the date of the accident or illness
• Children – Until their 21st birthday
• Fatal cases – 3 years from the date of death or discovery of cause
• Local limits – Timeframes may vary abroad, but UK tour operator claims can usually be made under UK law
Contact Us for Your FREE Claim Assessment
Call 0208 635 5555, request a callback, or fill in our online form.
We’ll confirm within minutes if you may have a valid claim.
Home or Hospital Visits – We can visit you anywhere in the UK at no extra cost. We’ll collect evidence, take statements, and guide you through the process — so you can focus on recovery while we handle the legal side.
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Over 93% of our clients come to us through personal recommendation. With more than £51 million recovered and 15+ years of experience, our results speak for themselves — but we’d rather let our clients speak for us.
I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.
If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.
Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.
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